We have more than 5 years of experience in animation wholesale with warehouse and shop in Los Angeles. We accept local pick-up.
All statues are directly from the studio and local sculpture repair services are provided for our guests.
We have US stock and China stock. US stock includes local shipping cost. If the statue weighs more than 75lb, we will charge overweight.
If the desired product is not on the website, we accept special orders and deliver globally, please contact customer service to provide the desired order. Special orders only accept full payment.
The payment for the reserved product can be paid directly in full or in three-month instalments or only the deposit will be charged when the product on pre order, the rest will be paid when item released. We will send invoice when statue release, if the invoice have not paid in a week then the order would automatically cancelled. If the order is cancelled, the deposit will be deducted.
If you paid the full amount in advance for pre order, we will send it to you directly when statue release, if you just paid the deposit, we will send replenishment bills after statue release. If we did not receive the payment within a week, the order is automatically cancelled and the deposit is non-refundable.
We allow customers to transfer orders, please contact our customer service if you willing to do that before statue release.
When the goods are received, if you apply for a return for any reason, we will provide a 70% refund after the goods are received and accepted, and the return freight will be borne by the buyer.
Most of the statues are made of resin materials, which are special products. We will try our best to protect them, but we cannot guarantee that each one will be perfect when it arrives. Part of the broken parts are normal shipping damage. If you cannot accept the shipping risk, please purchase with caution when placing an order.
We provide air freight and sea freight services for China spot goods. The shipping time limit is usually three to four weeks, and the shipping time limit is one week.
In the United States, we provide Fedex or UPS road transportation. The time limit in the United States is one week, except for Hawaii, Alaska, and Puerto Rico.
We will provide the shipping order number within two days of shipment. If the goods are lost in transit, we will refund the full amount.